At The PEP Institute™, we honor your privacy, energy, and trust.
This Privacy Policy explains how we collect, use, store, and protect your information across our websites, platforms, SaaS portals, assessments, and coaching experiences. We believe your data is sacred—and we treat it as such.
1. Information We Collect
We may collect the following types of information when you engage with our services, take assessments, or use our digital tools:
Personal Information: Name, email address, phone number, location, company affiliation, and preferences.
Assessment Data: Your responses and scores from the Personal Excellence Profile™ (PEP™), Glow Up™, or other tools.
Payment Information: When you purchase products or services, we securely process your credit/debit card info via third-party platforms (e.g., Stripe).
Usage Data: Browsing activity, device type, IP address, time on site, and interactions with our emails or member portals.
2. How We Use Your Information
We use your information to:
Deliver the services you request (e.g., PEP™ readings, coaching sessions, membership content)
Personalize your experience and provide aligned support
Communicate with you via email or SMS (with your permission)
Improve our content, user experience, and SaaS/SaaSS offerings
Maintain the energetic integrity of our client journeys
We do not sell or rent your data to third parties. Ever.
3. Cookies & Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and understand how our content is resonating.
You can adjust your browser settings to refuse cookies or notify you when a cookie is being sent.
4. Third-Party Services
We use trusted third-party services for secure transactions, scheduling, analytics, and email communication. These may include:
Stripe
Google Analytics
Calendly
GoHighLevel, or other platforms as we evolve
These providers only access what they need to serve you, and we vet each one for compliance and care.
5. Your Rights
You have the right to:
View and update your information
Opt-out of marketing communications at any time
Request the deletion of your data
Withdraw consent for data processing
To take any of these actions, email: [Insert Email] with “Privacy Request” in the subject line.
6. Data Retention
We retain your information only as long as necessary to provide you with ongoing support, track your energetic evolution, and comply with legal or accounting requirements.
7. Security
We use industry-standard encryption, firewalls, and access controls to protect your personal and energetic data. While no system is ever 100% foolproof, we are committed to continuous upgrades and energetic hygiene.
8. Children’s Privacy
Our services are not directed toward children under 16. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy as our platform, tools, and offerings evolve. The most current version will always be posted on our website with the effective date.
10. Contact Us
For questions or privacy-related requests, please contact:
The PEP Institute™
Email: [email protected]
Website: https://www.thepepinstitute.com/
We believe privacy is not just a policy—it’s a practice of trust.
Thank you for walking in alignment with us.